Hennessy Heights (Bergen Funeral) surpassed our expectations. They made it easy for us to navigate the difficult task of saying good-bye to our mother, grandmother and great grandmother. Our thanks to them for all they did. Highly recommended!
Bergen Funeral Service was extremely helpful when we encountered a very difficult situation when the first funeral home we worked with didn't have experience with International Funeral Shipping. From the first moment we contacted Bergen, their personnel were incredibly understanding and very willing to do everything that was needed to assist us. Bergen worked with the airline to retrieve the body and properly store it during the delay. Bergen staff also had to make several trips to the airport and hotel to retrieve additional documents for us. The entire time, they were very understanding, extremely professional and efficient. Every request we had, no matter how big or small, was quickly and well completed. While working with them, we found we could completely rely on them. We worked with both Matt and Linda and their kindness and compassion really made this whole difficult time so much easier. Their experience in International Funeral Shipping was also a great asset in making sure we were able to get him home to Portugal. We would not hesitate to recommend Bergen Funeral Services to anyone for their funeral needs.
Living out of state, Bergen was of great help during the difficult passing of my son. They handled all the arrangements promptly and with dignity to my family. Their services were also provided at a reasonable price, unlike some other funeral homes I contacted. Very professional indeed.
Prompt, professional service! Highly recommended!
Very accessible, supportive, flexible, competent and considerate through the entire process from initial inquiry through to “ cremations”. They worked with our family twice within a month, in two different states, and the quality of care and was consistent.
Great staff especially Matt answering all my family questions by email and phone. He made this entire process of bringing my father back to Brazil as easy as possible.
Everyone was so kind and helpful. They kept me up to day about everything being that I had a unique circumstance. The staff, especially Matt, would answer emails right away. Great help and beautiful staff. Thank you very much.
We highly recommend Bergen Funeral Services/Hennessey Heights Funeral Home. Matt and Andrew were there for us every step of the way during this most difficult time. We had no idea what to do when crisis arose, and they answered our call, and walked us through every step, with confidence and compassion. We don't know how we would have coped without them. They were truly knowledgeable, professional, available, and genuinely caring. Excellent services.
I never really thought about funeral homes until I had the need to use one. I was lucky to be referred to Bergen. They are kind and empathetic and take care of all the nonsense you don't want to deal when you loose someone you love.
Matthew and Sabrina were amazing with all the information they gave me and how they executed on the job.
Going through a process like this is painful and for foreign people can be worse. We don't know the words, the expressions, the needed documents and all different stuff required. Matthew, Sabrina and Rachel helped us with attention, respect and empathy. We are glad to have them helping us! Thank you so much!
Matt C. provided outstanding and extraordinary service, and I highly recommend Bergen Funeral Service. Thank you for your great attention to detail and top notch support and care.
Sabrina helped me a lot. They all the job. I really appreciate their help
232 Kipp Ave.
Hasbrouck Heights, NJ 07604
Phone: +1 (800) 262-7901
114-30 Rockaway Blvd.
So. Ozone Park, NY 11420
102-17 101st Ave
Ozone Park, NY 11416